Refund & Return Policy – KEY TO THE WORLD
Last Updated: [25/12/25]
Thank you for choosing KEY TO THE WORLD.We value your trust and aim to provide high-quality products and services. Please read our Refund & Return Policy carefully before making a purchase.
1. Applicability
This Refund & Return Policy applies to all purchases made through our website:🌐 https://keytotheworld.ioBy placing an order, you agree to the terms outlined in this policy.
2. Return & Refund Request Timeframe
Customers must contact us within 48 hours (2 days) of receiving the product to request a return or refund.📩 Mandatory Requirement:You must email or message us within 48 hours before initiating any return or refund request.Requests made after 48 hours from delivery will not be accepted.
3. How to Request a Return or Refund
To initiate a return or refund, please contact us at:📧 Email: keytotheworld0@gmail.com
Include the following details in your message:
Order Number
Product Name
Reason for return or refund
Clear photos or videos (if the product is damaged, defective, or incorrect)
Our team will review your request and respond with further instructions.
4. Eligibility for Returns & Refunds
A return or refund will be accepted only if:
The product is damaged, defective, or incorrect, OR
The product is not as described, AND
The request is made within 48 hours (2 days) of delivery
Returned items must be:
Unused
In original condition
In original packaging (unless damaged during delivery)
5. Non-Returnable & Non-Refundable Items
The following items are not eligible for return or refund:
Digital products or services once delivered
Customized or personalized items
Items marked as Final Sale
Products damaged due to misuse, negligence, or improper handling
6. Refund Processing
Once your return is approved and the product is inspected:
Approved refunds will be processed to the original payment method
Refunds are usually completed within 5–7 business days
Processing time may vary depending on your bank or payment provider
7. Exchange PolicyIf you request an exchange:
Exchanges are subject to product availability
If the replacement item has a higher price, the difference must be paid
If the replacement item costs less, the difference will be refunded
8. Return Shipping Costs
If the return is due to our mistake (damaged, defective, or wrong item), we will guide you accordingly
If the return is due to personal reasons, the customer is responsible for return shipping charges
9. Contact Information
For any questions regarding returns, refunds, or exchanges, please contact us:
📧Email: keytotheworld0@gmail.com
🌐 Website: https://keytotheworld.io